eSanjeevani Crosses 50 Crore Consultations: How It Works

India’s government telemedicine service, eSanjeevani, has crossed 50 crore consultations. This is an important milestone for online healthcare in India.

According to a government announcement published by the Press Information Bureau (PIB) on 6 October 2026, the service crossed 50 crore consultations on 15 September 2026. The announcement reported a total of 50,00,92,730 consultations across all 36 states and Union Territories. It also said that women accounted for 57.14% of the service’s use.

These are figures reported by the government. The number of consultations does not mean that the same number of different people used the service.

What Is eSanjeevani?

eSanjeevani is India’s national telemedicine service. It allows people to speak to healthcare professionals remotely through a digital platform.

This can help people who live far from hospitals, find travel difficult or need medical advice after an earlier consultation.

Depending on the service available, patients may be connected with primary healthcare professionals or specialist services. The available options and steps may differ by location.

Use the official government service and follow its latest instructions.

How Does an Online Doctor Consultation Work?

First, visit the official platform and follow the registration or appointment process.

You may need to provide details about your health problem. The doctor may ask about your symptoms, medical history, current medicines and allergies.

Answer questions honestly and share important information about your health.

After reviewing your information, the doctor may give advice, prescribe medicine where appropriate, recommend further tests or ask you to visit a hospital.

Follow the platform’s instructions about prescriptions, medical records and follow-up appointments.

What Are the Benefits?

Online consultations can reduce the need to travel for some medical appointments.

They may help people who live far from healthcare facilities or need advice about an ongoing health problem. They can also support follow-up care when a physical examination is not necessary.

However, online services are not equally easy for everyone to use. Some people may have limited internet access, difficulty using smartphones or a need for help with digital services.

What Are the Limits of Online Consultations?

A doctor cannot check every health problem properly through a screen.

Some conditions require a physical examination, blood tests, scans or other investigations. Your doctor may ask you to visit a healthcare facility if more assessment is needed.

Follow that advice instead of continuing with online consultations when an in-person examination is necessary.

Do not use a routine online appointment for a medical emergency. Severe chest pain, serious breathing difficulty, sudden weakness or possible signs of a stroke need urgent medical help.

How Can You Use eSanjeevani Safely?

Use official government channels instead of unknown links or unverified apps.

Give the doctor correct information about your symptoms and medicines. Keep copies of prescriptions and test results.

Never share your password or one-time password with strangers. Be careful about sending medical records through unofficial messaging accounts.

If you are unsure whether your health problem can be managed online, ask a qualified healthcare professional.

eSanjeevani’s reported 50-crore milestone shows the large scale of online medical consultations in India.

The service can make healthcare easier to access for some people. However, online consultations cannot replace every medical examination or emergency service.

Use the official platform, share accurate health information and follow medical advice about further treatment.

Source: Press Information Bureau, government announcement dated 6 October 2026.